How to Get Employees to Actually Use Your New SharePoint Site

You’ve just launched a new SharePoint site. It looks sharp, the navigation is organized, and you’re excited for your team to finally have a central place for files, news, and resources.

But then reality sets in: employees keep emailing documents, chatting for updates, or saying “I can’t find it.”

The truth is, adoption doesn’t happen automatically. A SharePoint intranet only succeeds when employees actually use it as part of their daily workflow. Here’s how to make that happen.


1. Put What They Need Front and Center

Employees won’t dig around to find the essentials. If they can’t locate what they need in seconds, they’ll give up.

  • Put top resources (forms, policies, common links) on the homepage.

  • Use plain language in menus — no jargon.

  • Limit main navigation to 5–7 items.

The rule of thumb: if it’s used every day, it belongs one click away.


2. Keep It Fresh and Reliable

A stale intranet is a dead intranet. Outdated policies, old announcements, or broken links destroy trust.

  • Assign “content owners” for each section.

  • Remove old content regularly.

  • Add frequent updates, even small ones (e.g., team wins, reminders).

When employees know the intranet has the latest info, they’ll go there first.


3. Make It Engaging

Employees are more likely to return if the site feels alive.

  • Post news or updates weekly.

  • Use images, videos, or quick links instead of text-heavy walls.

  • Highlight people as much as documents (birthdays, kudos, wins).

Engagement turns your intranet into a community space instead of a static library.


4. Roll It Out With Intention

Many intranets fail because they’re launched with nothing more than a single email announcement. Adoption is a change-management process.

  • Show a demo in team meetings.

  • Provide short “how-to” guides or videos.

  • Ask leaders to model usage.

  • Celebrate small wins like “Top 5 pages visited this week.”


5. Ask for Feedback and Iterate

Employees are more likely to use the site if they feel ownership.

  • Collect feedback through polls or short surveys.

  • Adjust navigation or features based on what’s working.

  • Keep communication two-way.

When people see their input reflected, they’ll stick around.


The Fast-Track Way to Drive Adoption

You don’t have to struggle to get employees on board.

The Fast-Track Intranet Setup Kit is built to help small businesses not only launch SharePoint intranets quickly but also ensure people actually use them.

With it, you’ll get:

  • Step-by-step setup instructions

  • 30+ ready-to-use templates (policies, comms, training)

  • A rollout checklist designed for employee adoption

👉 Check it out today and make your intranet the go-to place for your team.


Final Thought

A SharePoint site doesn’t succeed because it exists — it succeeds because employees trust it, need it, and enjoy using it. Focus on simplicity, freshness, and engagement, and you’ll have an intranet your team can’t imagine working without.

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